Cancellation & Refund Policy
Cancellation & Refund Policy
Effective Date: July 25, 2025
Company Name: GITSYS
Website: www.gitsys.in
1. General Policy
At GITSYS, we are committed to providing high-quality services. However, due to the nature of digital and customized development work, we have a strict cancellation and refund policy.
2. Website / Software / App Development
Project Cancellation (Before Work Starts):
If you cancel the project before any work has started, a full refund of the advance amount may be considered, minus any transaction or consultation charges.Cancellation After Work Begins:
If work has already started:The 50% advance is non-refundable
If additional payment (30%) has been made after deployment, partial refund may be considered based on remaining work
Cancellation After Completion:
No refunds will be issued once the project is marked completed or delivered.
3. Digital Marketing Services
Since digital marketing services involve resource planning, campaign setup, and time allocation:
No refunds will be given once the 1-month advance payment has been received and work has started.
Cancellations must be requested at least 7 days before the next billing cycle to avoid renewal.
4. Mode of Refund
All approved refunds will be processed via bank transfer or the original mode of payment within 7–10 working days.
We may require documentation or account details to process the refund.
5. Non-Refundable Services
Domain registration, web hosting, third-party software licenses, and paid plugins are non-refundable, as they are purchased from third-party providers.
6. Dispute Resolution
If you believe you are entitled to a refund, please contact us in writing at [email protected] with your full project details. We will investigate and respond within 5 business days.
7. Policy Changes
We reserve the right to update this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting.
8. Contact Us
For cancellation or refund-related inquiries:
📧 Email: [email protected]
🌐 Website: www.gitsys.in
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